Here at Evapo we pride ourselves on our excellent customer service. Our team is on hand to assist with any questions or queries you may have, pop in to your local store or get in touch by phone, email or through our live chat feature.
To start vaping you need a device and some e-liquid. To make it simple, we assembled a 'try out' starter kit, which contains a vaporiser, an usb-charger and one bottle of e-liquid of your choice. This kit is reliable, easy to use and comes at a low price. With our money back guarantee it's also risk-free. Give it a try and see where it takes you.
How do e-cigarettes work?
E-cigarettes come in many different shapes and sizes, but there are three basic components:
the atomiser
the e-liquid container, called the 'tank' or 'clearomizer'
the battery
The atomiser is the central element. It consists of a small wire heating coil (sometimes called an ‘atomiser head’) wrapped around wicking material that draws in liquid from the tank. The coil connects to the battery, which is activated either by suction or with a manual switch. This quickly heats up the coil and turns the liquid into a vapour, which is inhaled.
So three main variables decide the quality of the vaping experience:
The battery voltage, the electrical resistance of the coil and the efficiency and density of the wick. Different e-cigarettes tweak these variables in different ways to try to achieve the best results.
We have spent months researching the market and finding the best devices for you. Have a look at our products.
What do they cost?
E-cigarettes are amazingly cost-saving compared to traditional cigarettes. You can start by paying as little as £10 for our beginner kits, with intermediate kits in the range of £20 - £40.
Maintenance costs are low too, since the only items that need frequent renewing are the coils and the liquid.
Depending on usage, coils usually last at least two weeks and a 10mL bottle of e-liquid will last 5-7 days on average. Batteries generally have a life span of 3-6 months.
At a broad estimate, one-pack-a-day smokers save £1,500 - £2,000 a year when they change to e-cigarettes. Think of what you will do with all that extra cash!
What e-liquid should I buy?
Next to what device to buy, the 2nd most important task is to find the right e-liquid for you. After choosing your device, the second most important task is to find the right e-liquid for you. There are countless different flavours on the market, and we have chosen a range of 15, which we are confident will keep you delighted for a long time.
Your choice of e-liquid is very much an expression of your personality. It depends on your taste preferences, your background, your lifestyle and also when and where you are vaping it.
As a general guide, one-pack-a-day smokers tend to prefer tobacco flavours for everyday use, while menthol flavours are more refreshing and fruit, nougat or cappuccino flavours are best after meals or for the afternoon hours.
Finding the right e-liquid is an ongoing process and you can enjoy the journey.
Check out our range.
What nicotine level should I start with?
A big underestimated advantage of using e-cigarettes is the choice of nicotine strength they can provide. Instead of having to consume a fixed quantity of nicotine as with a conventional cigarette, you can start at your current level and then gradually decrease it to a level your are comfortable with.
We are offering 4 different nicotine strengths: 0%, 0.6%, 1.2% and 1.8%.
As a rule of thumb, +1.5-pack-a-day smokers day should go for 1.8%, 0.5-1.5- pack-a-day smokers can try 1.2% and casual smokers will feel at home with 0.6%. It can be a good idea to start with two different strength levels to find which is right for you. At a later stage many of our customers choose to fine-tune it even more by mixing different levels of nicotine to the right proportions. The most important thing: You have the freedom of choice!
What about disposables and cartridges?
We don't offer them, and we have some strong opinions about them. After testing dozens of different brands and talking to many smokers, we haven’t found any disposables or cartridge systems that meet satisfactory standards of quality and flavour. Trying disposables as a way of checking out e-cigarettes is like learning to swim without water. Doing it once or twice might help a bit, but you soon want to move on to the real thing. It would be better to start with our Beginner Starter-Kit, which is almost the same price as a disposable.
Get in touch
You can contact our friendly customer service team by email, phone, or using the handy live chat feature on our website.
We have over 35 stores throughout the UK that are all home to a team of vaping experts just waiting to assist with all your vaping needs. Our online store offers UK shipping for all of our countless vaping and CBD solutions.
Other enquiries
Prices and payments
We strive to offer competitive market prices on all of our products, with regular offers and deals throughout the range, some of our online prices and deals will vary from those in store.
We accept all major credit and debit cards and all online order payments are processed by Zion Payments.
Gift vouchers
You can purchase Evapo gift vouchers from any of our stores, they make the perfect present for your vaping loved ones and can be redeemed both in store or online.
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Our Evapo newsletter helps you keep up to date with all the latest Evapo news and promotions, but if at any point you would like to unsubscribe just contact our customer service team on 020 3962 0965 or at [email protected] and we will happy to remove you from our mailing list.
Applying for jobs
As our company continues to grow, we are always looking for people who share our passion for vaping and outstanding customer service to join our team. If you are interested in working with us, head over to our jobs page to see if there are any local opportunities to suit you.
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Our online vape store lets you shop our full range of products for delivery to your door. We accept payment from all major credit and debit cards using secure processing services.